FAQ - Frequently Asked Questions

FAQ 1: What is FILMPASS CLUB?

FILMPASS CLUB is a FREE Film Club tailored for film enthusiasts. As a member, you’ll enjoy a wide range of movie-themed perks that will take your cinematic experience to new heights.

Here's what you get with FILMPASS CLUB:

  1. Free Downloadable Onscreen Magazine:

    Stay informed with the latest news, reviews, and competitions in our bi-monthly magazine, keeping you updated on what's hot on the big screen.

  2. Exclusive Movie Trailers:

    Get a first look at upcoming blockbusters and current releases, helping you choose your next must-watch movie.

  3. CineMapper:

    Explore iconic movie locations near you with our interactive CineMapper feature. Discover hidden gems and embark on cinematic adventures with ease.

  4. FILMPASS Poster Library

    Download and display your favorite movie posters from our extensive library—absolutely free!

Ready to start your cinematic journey? Join FILMPASS CLUB for FREE at www.filmpassclub.co.uk

Terms and Conditions apply - Click here

FAQ 2: FILMPASS PRIME

SAVE UP TO 40% OFF CINEMA TICKETS WITH FILMPASS PRIME

Up to 40% Off Cinema eTickets: Access discounted eTickets for over 400 cinemas nationwide, valid for any 2D movie, any day, any time. Cinemas include Arc, Cineworld, Odeon, Picturehouse, Reel, Savoy, Scott, Showcase, the Light, Vue Cinemas - The Backlock Cinema Blackpool

Prime Member Perks:

Enjoy all the benefits of FILMPASS CLUB, including the Onscreen Magazine, exclusive trailers, CineMapper, and the Poster Library.

Unlock a world of cinematic wonders with FILMPASS PRIME.

Terms and Conditions apply - Terms and Conditions

FAQ 3: FILMPASS PRIME+

SAVE UP TO 70% OFF YOUR CINEMA VISITS WITH PRIME+

WITH PRIME+, YOU SELECT THE TERM THAT SUITS YOUR CINEMA VISITS:
GET 1 or 2 CINEMA TICKETS EVERY MONTH for 6 or 12-MONTHS SEE ANY MOVIE ANY DAY ANY TIME CHOOSE FROM 400+ CINEMAS INCLUDING: ARC - CINEWORLD - ODEON - PICTUREHOUSE - REEL - SAVOY - SCOTT - SHOWCASE - the LIGHT - VUE CINEMAS - THE BACKLOCK CINEMA - BLACKPOOL

PRIME+ offers a one-time payment option without auto-renewal or subscription. Once upgraded, you won't need a bank card to claim your monthly cinema tickets for either 6 or 12 months, saving you up to 70% off your cinema visits. Enjoy up to 70% off on cinema visits with a one-time membership fee that provides monthly cinema tickets for periods of 3, 6, or 12 months.

  1. What is PRIME+?

    A PRIME+ membership offers members an exclusive opportunity to enjoy significant savings on your overall cinema visits. With a one-time payment, you’ll get either 1 or 2 cinema tickets every month for 6 or 12 months. These tickets can be used immediately to book a movie, or you can save them for larger groups or more frequent visits. Each ticket includes a flexible expiry date, allowing you to plan your cinema visits strategically around the films you want to see.

  2. What does PRIME+ offer?

    PRIME+ simplifies saving money on your cinema visits, allowing you to do it your way. Each month, you are required to claim your cinema tickets, which can be used right away to reserve a movie or kept for later use. This enables you to schedule more substantial or more regular cinema outings to coincide with the films you wish to watch or during school/work holidays., especially during blockbuster movie releases that you're eager to watch. Your cinema tickets are valid for any 2D movie, any day, any time, at over 400 participating cinemas, including Arc, Cineworld, Odeon, Picturehouse, Reel, Savoy, Scott, Showcase, Light, and Vue Cinemas, and The Backlock Cinema - Blackpool.

  3. Claiming Cinema Tickets

    You can claim your cinema tickets with ease and in only a few clicks, once you can choose the cinema tickets you require then they will automatically be displayed with your TICKETS dashboard as well as sent via email as a back up. you can effortlessly manage your cinema tickets and mark them as used once you have booked a movie with them.

    Terms and Conditions apply - Terms and Conditions

    Login to your FILMPASS to Learn more about PRIME+ - Click here

  4. How do I join FILMPASS PRIME+?

    To upgrade to PRIME+ and unlock enhanced cinema ticket savings, you can upgrade if you have been issued with an activation code or you can upgrade directly through our website by selecting "Upgrade to PRIME+" or contact our dedicated support team for assistance members@filmpass.co.uk

  5. Can I customize my membership plan?

    Yes, you can customize the number of eTickets you receive each month based on your preferences and movie-watching habits. Select from 1 or 2 eTickets per month to tailor your membership to suit your needs. Please Note: if you upgrade your membership plan mid-term, your new membership plan will activate instantly, and your remaining PRIME+ membership plan will reactivate once your new plan expires.

  6. Are there any additional perks for members?

    In addition to the monthly cinema tickets, FILMPASS PRIME+ members enjoy special discounts on extra cinema tickets, concession items, and exclusive access to member-only benefits and Red Carpet premiere competitions.

  7. How do I redeem my monthly eTickets?

    Redeeming your monthly eTickets is easy! Simply log in to your FILMPASS account, select CLAIM TICKETS, and follow the process. Your cinema Tickets will be automatically applied to MY ACCOUNT - TICKETS.

  8. Can I renew my FILMPASS PRIME+ membership?

    Certainly, you can renew your FILMPASS PRIME+ membership. After your current PRIME+ membership expires, you can acquire a new activation code to instantly reactivate your membership. Plan around the movie schedule to ensure your cinema visits are covered when necessary.

  9. Can I cancel my Prime+ membership?

    You can cancel your Prime+ membership within 14 days of activation by contacting the memberships team at members@filmpass.co.uk

Terms and Conditions apply - https://FILMPASSCLUB.co.uk/terms-and-conditions#FILMPASS-prime+

FAQ 4: How to Redeem Cinema Ticket Codes

  1. What are Cinema Ticket Codes?

    Cinema ticket codes are distributed for promotional purposes or as rewards for members. These codes can be redeemed within your FILMPASS, enabling you to claim cinema tickets via your FILMPASS account.
    Each Cinema ticket code will carry a quantity of cinema tickets that you can claim via your FILMPASS membership.

  2. How to redeem your cinema ticket codes?

    1. Log in to your FILMPASS account. CLICK HERE
    2. Select "Tickets" to view and claim your available cinema tickets.

    After redeeming your code, click on 'CLAIM TICKETS' and select the cinema tickets for the venue where you wish to book a movie.
    Every cinema ticket code includes a QTY of cinema tickets that can be claimed through your FILMPASS membership. For details on the number of cinema tickets you can claim, please consult your issuer's information.

  3. New Members

    Create a free FILMPASS CLUB account at JOIN FILMPASS CLUB , then add your cinema ticket code to activate your FILMPASS PRIME membership.

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  4. How can I check my FILMPASS Cinema Ticket balance?

    You can check your free cinema ticket balance at prompted areas around your FILMPASS membership.

  5. Do FILMPASS Ticket Codes expire?

    Yes, all codes hold an expiry date, please refer to the terms of your issuer.

  6. Can I add FILMPASS Cinema Ticket codes anytime?

    Yes, you can add Cinema Ticket codes anytime to your account, Whether you're planning your next movie night or simply want to stock up on Cinema ticket codes for future use, our system is designed to accommodate your needs.

Unlock the full potential of your FILMPASS membership with FILMPASS and enjoy the magic of cinema at your fingertips!

FAQ 5: How Can I Join FILMPASS?

  1. FILMPASS CLUB:

    Join for free by signing up on our website. Start enjoying all the perks of being a FILMPASS CLUB member immediately.

  2. FILMPASS PRIME and PRIME+ :

    These are exclusive corporate reward programs. Learn more or sign up at www.filmpass.co.uk.

  3. WonderDays Experience Day Gifts:

    Purchase FILMPASS PRIME or PRIME+ through WonderDays for a unique gift or reward experience https://www.wonderdays.co.uk

Whether you choose to join FILMPASS CLUB directly or explore our corporate reward programs through FILMPASS PRIME and FILMPASS PRIME+, we're excited to welcome you to the world of FILMPASS. Join us today and start enjoying the magic of cinema like never before!

FAQ 6: Participating Cinemas

Your FILMPASS PRIME or PRIME+ membership unlocks access to discounted tickets at 400+ cinemas nationwide, includes:

  1. Arc

  2. Cineworld

  3. Odeon

  4. Picturehouse

  5. Reel

  6. Savoy

  7. Showcase

  8. Vue Cinemas

  9. The Backlock Cinema - Blackpool

For Corporate FILMPASS PRIME and Prime members only!

Terms and Conditions apply

Elevate your movie-going experience and enjoy the magic of cinema like never before with FILMPASS PRIME or Prime+. Terms and conditions apply.

FAQ 7: Managing Your FILMPASS Membership

FILMPASS CLUB:
Your membership is ongoing as long as you enjoy the benefits.

FILMPASS PRIME or PRIME+:
Refer to the terms and conditions provided by your issuer for details on managing or canceling your membership.

  1. How Do I cancel My FILMPASS

    If you would like to cancel your FILMPASS PRIME or FILMPASS PRIME+ membership please refer to the terms & conditions of your issuer.

FAQ 8: Onscreen Magazine

Enjoy our bi-monthly, free downloadable Onscreen Magazine, packed with the latest movie news, reviews, and more.

FAQ 9: Exclusive Movie Trailers

Get exclusive access to the latest movie trailers. Stay ahead of upcoming blockbusters and current releases with our curated trailer collection.

FAQ 10: FILMPASS Poster Library

Access a vast library of movie posters available for free download. Decorate your space with posters from classic films to the latest blockbusters.

FAQ 11: CineMapper

Use CineMapper to discover iconic film locations near you. Search by actor or film title and embark on a cinematic journey with interactive maps and social video content.

FAQ 12: Claiming your Cinema eTickets

Follow the instructions provided by your issuer to redeem your Cinema Code.

Once you have redeemed yoru cinema ticket code you can simply select CLAIM TICKETS choose your cinema venue and effortlessly get your cinema tickets.

FAQ 13: Restaurant Concierge Service

Enhance your movie night with FILMPASS by planning your evening, including dinner reservations at nearby restaurants within 2 miles of your chosen cinema.

  1. Choose your cinema location.

  2. Toggle the feature to view nearby restaurants.

  3. Plan your evening seamlessly with FILMPASS.

Why Plan Your Evening with FILMPASS?

By incorporating nearby restaurants into your cinema experience, you can elevate your evening from just a movie night to a complete outing. Whether you're looking for a cozy dinner before the show or a vibrant spot for post-movie discussions, our list of nearby eateries ensures you'll find the perfect dining option to complement your cinematic adventure.

FAQ 14: Booking a Movie with Your Cinema Tickets

For detailed instructions on booking a movie with your Cinema Tickets, please visit the homepage and select HOW TO BOOK A MOVIE

FAQ 15: Contact FILMPASS

Have questions? Contact us at members@filmpass.co.uk and our team will respond within 2 working days.

FAQ 16: How can I join FILMPASS PRIME+?

Yes, you can join PRIME+ by clicking here GET PRIME+ see what membership type suits your cinema visit habits.

Upgrading to PRIME+ is a one time payment, no subscriptions or autorenewels